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**Payment**

- Payment is due within 5 days of purchase or your order will be automatically cancelled, and you will have to place a new order.

- We prefer payments through Google Checkout, however, we will gladly accept your Paypal payment. If you wish to pay with Paypal, please please click on the "Alternate Checkout" link shown when you continue through the checkout process.

**Shipping**

- Shipping prices quoted are for USPS First Class delivery, unless otherwise stated in the item description.

- We ship Monday - Friday, excluding postal holidays. All packages ship within 24-48 of notification of cleared payment.

**Returns**

We at EarringArtistry.com pride ourselves on customer satisfaction. Although it is our intention to display images and descriptions of each item that are true to material, color, size, etc., colors vary with individual monitors and sometimes item details are inevitably missed. We recognize that the buyer is deprived of the tactile and visual experience when purchasing on the web.

Therefore, if you are not satisfied with your purchase, we will gladly refund your purchase price provided that you contact us within three (3) days of receipt and ship the merchandise back to us within seven (7) days in the same condition in which you received it, including original packaging. Packages returned from within the US must be posted with shipping confirmation; however, for your own protection, we suggest that you purchase shipping insurance.

Exchanges are available on ear piercing products and select jewelry items only. Our inventory of unique, one of a kind Artisan jewelry simply does not allow for refunds.

For health reasons, we cannot accept any ear piercing products or supplies once the sterile seal has been broken. You must return your piercing product sealed and intact, except in cases of defect or gross misrepresentation.

There is a 5% restocking fee on all returns. Multiple item returns and returns with a value over $35 will incur a 12% restocking fee.

We do not refund shipping expenses under any circumstances.
Last Updated: 16 Dec 2009 14:04:16 PST home  |  about  |  terms  |  contact
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