earringartistry web store FAQ section

Yes! Shipping is calculated by weight for first class shipments with delivery confirmation. You total shipping charges will automatically be calculated for you during the checkout process prior to order confirmation.

We accept all major credit cards, eChecks and bank transfers via Google Checkout or Paypal.

Please email us at [email protected]. Currently, all communications will be handled by email. Telephone conversations can be arranged by appointment only. This policy helps us control staffing costs as well as manage communications better as email creates a record of your request that we can refer to when there is an issue to deal with. If you have a question, comment or suggestion, regarding our merchandise, website or policies and procedures — or, if you would like to arrange a return call, simply drop us a line at [email protected], and we will respond in a timely fashion. *Note: If you have not received a reply to a question within 24 hours, most likely your reply has been blocked by spam filters. Additionally, you may write to us at: Perfect Piercer, Co. Earring Artistry Boutiques P.O. Box 2004 Waterville, ME 04903-2004 Or call our 24 hour message line to request a call back: 207-692-3460 If you are in need of a specific call back time, then you must request such via email, so that we can arrange a time that is suitable for both parties.

Packages are prepared each morning for all items paid within the previous 24 hrs & forwarded to the post office for delivery, excluding weekends and holidays. Most items ship within 24 hours. On very rare occasions, it may take up to 48 hours for your item to ship. Items paid on Friday & Saturday ship Monday, excluding holidays. Sunday items generally ship Tuesday (Mon, if possible).